Tips & FAQ

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WHOLESALE PRINTING SERVICES:

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Q:   Can you tell me more about your wholesale printing services?

A:  We are currently producing all prints with the silkscreen / serigraphy method. Feel free to contact us if you would like more detailed information on our printing capabilities.

  • Silkscreen/Serigraphy: Ink is passed onto paper (or other substrate) using a series of fine mesh stencils, and is printed one color at a time.  For instance an image with 3-colors would require 3 screens. Silkscreen is our most commonly used print method for creating art editions and collectible rock posters. The process can also be applied to a wide range of substrates such as wood, metal, plastics, foils & fabrics.  Most of our silkscreens are printed on uncoated matte papers with waterbased archival inks and have a matte to satin finish.  We can print with gloss inks upon request.  With silkscreen there are some specialty ink options available to help bring an image off the page.  Some of these include Metallic, Pearlescent, Fluorescent, & Glow in the Dark powder ink additives.  We are also able to print transparent & process color overlays to create extra depth and color in an image using a minimal number of additional screens.  Other available options include split fountain fades which blend 2 or more ink colors across the stencil.

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Q:    I would like to see some of your print work up close, is it possible to see some samples?

A:   Absolutely, please contact us at: orders@ladylazaruspress.com. We’d be happy to provide you some samples of our previous work.

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Q:   What is your standard turn around time for custom printing orders?

A:   Our standard turn around time does vary throughout the year, depending on our current workload. For new clients, we typically suggest getting in touch to schedule a project 4-8 weeks prior to your ‘in-hand’ arrival date. Most wholesale print orders ship within 2-6 weeks once we have received print ready artwork, job approval, and a paid deposit. We do welcome hard deadlines & rush orders, accommodating when possible. Depending on a jobs edition size, complexity, number of images and our current workload… job specifics & artwork must be approved before we are able to commit to any firm deadlines. We do our best to get you an estimated shipping date when an order is placed, please keep in mind with custom printing, some jobs take longer than others and require extra care, we cannot always guarantee a specific ship date upon ordering. Please contact us directly via phone to check schedule availability or if you need to place a rush printing order, or expedite an order already in progress.

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Q:   How should I send my artwork?

A:   We can accept artwork files digitally through email:  orders@ladylazaruspress.com or via our file upload page.  Hard copies may be mailed or delivered to our studio address:  Lady Lazarus 5829 W Sam Houston Pkwy N, Suite 103, Houston, TX 77041.  If you would like your hard copy or original returned please include instructions and a return address.

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Q:   How should my artwork be prepared?

A:    The preferred file types are: .PSD, .PDF, .AI, and .TIFF files created in Adobe Photoshop or Illustrator, sized to scale at 300 dpi.  Please send, along with your working file, a .jpg file for color reference.  All artwork printed to bleed should include an additional 1/4″ of design around the entire print area.  All working files should include separated colors each in their own layer or channel.  We suggest 3-6 pixels of trapping between colors to compensate for any shift between color registration, screen and/or paper elongation.

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Q:   Do you have a minimum print run?

A:  We do not have a minimum print run and are willing to print editions in any size.  But as with most printing methods, a good portion of total job cost is in the setup, ink mixing and screen costs.  The larger the edition size the lower the cost per unit will be.  We do enjoy special projects and odd jobs and understand some projects are not meant to be printed in high volume. Just get in touch if you would like to discuss the costs of a potential print job in further detail.  Or feel free to send us a project quote using our get a quote form.

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Q:  What type of substrate & paper options do you offer?

A:    Our basic house stock is Cougar 100# Smooth White or Natural coverstock. For fine art prints we suggest using a 100% cotton stock such as 110# Cranes Lettra, Coventry Rag, or Arches 88.  There are a wide variety of substrate options out there, especially with silkscreen, and we are always happy to source specialty papers and materials to help make a job unique. Some of the more common special requests include:  French Paper Co. colored coverstocks, Decorated Paper and Novavision Holographic & Metallic foils, Cranes Lettra, Coventry, & Arches 88 Cotton rag, Neenah Eclipse Black, Astrobrights & Cream coverstocks, Cordenons Stardream Pearlescent/Metallic coverstocks, & Domestic Birch Plywood.  We do accept client provided stock, but please understand some loss of material will occur in job setup, color mixing, and the registration stages of printing.  We suggest providing an additional 5-20% of blank overage material beyond your final edition size to compensate for any prints lost in initial job setup.  If you are looking for additional options for your project just contact us for further details.

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WEBSTORE, RETAIL ORDERING, & PUBLISHING:

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Q:    I recently ordered from your webstore, when should I expect my order?

A:    We do our best to ship all orders in a timely manner but please allow 5-10 days for processing.  We ship most orders via Fedex Ground & USPS Priority mail insured and with tracking, they give an estimated delivery of 1-6 business days.  All prints are rolled safely in kraft paper and packaged in a thick walled oversize 4″ tube.  Smaller prints may be flat packed in a sturdy mailer between sheets of cardboard.    Please allow additional time in transit for international orders, which may sometimes take an additional 2+ weeks in transit to clear customs.  From time to time we will offer pre-order items, please note when ordering an item marked ‘pre-order’ your shipment may not ship within the standard 1-2 week processing period.  If you have any questions concerning your order please contact us at:  shipping@ladylazaruspress.com

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Q:    I’ve moved and need to update my shipping information, or I’d like to modify or cancel an order, can you help?

A:    Please contact us at:  shipping@ladylazaruspress.com with all webstore inquiries.  We’ll do our best to assist you in a timely manner.

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Q:    I am a retail store, gallery, vendor, or boutique shop.  Do you sell your prints & published work wholesale?

A:    We do sell our prints wholesale, you can contact us with any inquiries via email: orders@ladylazaruspress.com   But please keep in mind that the majority of our published releases are limited edition, once they are sold out they are gone.  Some things you see on our website may no longer be available for wholesale ordering.

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